Knowledgebase: Telephone
Voicemail password or pin policy
Posted by Doug Browne (Import) on 16 September 2014 11:38 AM

A new voicemail password or PIN must meet the following criteria:

  • Has to be at least 4 digit long.
  • The digits are not all the same (for example, 9999).
  • The digits are not consecutive (for example, 1234 or 4321).
  • The password or PIN is not the same as the primary extension that is assigned to the user.
  • Does not spell their first or last name, their organization or company name, or any other obvious words.
  • Does not contains their primary extension.
  • Is not the reverse of their primary extension or contains the reverse of their primary extension.
  • Does not uses the same digits more than twice in a row (for example, 900012).
  • Is not a 1-digit increment of a previous password or PIN (for example, 20185 to 20186).
  • Does not contain fewer than three different digits (for example, 18181).
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