Knowledgebase: Telephone
How to enroll in VoiceMail for First Time Users
Posted by Doug Browne (Import) on 09 July 2007 08:36 PM

The attachment below will show show you all of the instructions or you can follow the following:

Enroll on Cisco Unity for First Time Users

Your ID # is your Station # or Extension #.
Default password first time logging in will be 121314
First Time Users Must listen to All Prompts & You Cannot Skip

  • Step 1 Touch your Messages button on your IP Phone.
  • Step 2 If you dial from an external phone, dial the Cisco Unity phone number and press * when Cisco Unity answers.
  • Step 3 Enter your ID (extension #), if required, then press #.
  • Step 4 Enter the Default Password listed above.
  • Step 5 Setup your information
    • Record your Name.
      This identifies you to other callers & lets others know who left a message. It is best to personalize. To record new name, say your 1 st & last names at the tone, then Press #. Press # again to accept the recorded name.
    • Record your Personal Greeting.
      When callers can’t reach you, they may leave you a message. A personal greeting encourages callers to leave a message. Your Standard greeting is “Sorry, Extension xxxx, is not available”. To record this greeting, press 1 and follow up with a “#.” Press # again to accept the recorded greeting.
    • Set a new password.
      A password protects the privacy of your messages. Passwords must be at least 5 digits long. Use a password that is easy to remember, but hard for others to guess. For extra security you may be occasionally asked to change your password. Enter your new password then Press #. Enter it again, followed by # to confirm it.

“Thank you. You have completed enrollment.”

 setup-voicemail.pdf (94.20 KB)
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