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Knowledgebase : Computer Issues
     
1. Disable fast user switching:Start + R (for Run) and type 'gpedit.msc' (without quotes obviously). Go to Computer Configuration > Administrative Templates > System > Logon and choose from the right 'Hide entry points for Fast User Switching' an...
Right Click on the "My Documents" folder on the desktop. Left Click on the "Make Available Offline" option. Documents are synchronized as soon as you connect to the network.
Giberish printed when printing an envelope in Word 2007.In the envelope window click on the "Options" button.  In the envelope options window click on the Delivery Address "Font" button.    Select your Font and click on the "Defau...
To Check IP Address Click on Start then Click on Run: Type in the word “cmd” and click on OK: Type “ipconfig /all” and then press the Enter key: Look for the number to the right of “IP Address” and call me at 629-2701. If I am not ...
This issue seems to show up with Internet Explorer  version 6.  The solution is to allow "SSL 2" connections.  To enable or check the status of this feature please follow these steps within the Internet Explorer browser: 1.   Click on the "...
If you listen to your voice mail messages through Microsoft Outlook on your PC, at some point you may see an error message:
Sometimes you might have a computer issue that requires one of us in the IT Department to see what you’re seeing on your screen in order to properly diagnose and fix the problem. We have two ways of doing that: we can go to your office and physic...
A very common issue with users in the Active Directory network is that they cannot print, or the printer they want to print to is not in the list of printers. The reason why this happens is because your "Connected" printers do not follow you with your Ro...
On Vista machines - Access Local Only problem with no access to Internet.  There is a red X between network and Internet.  Click on the Start Button, Control Panel, System, Device Manager, Network Adapters.  Right Click on the Network Card and click on Pr...
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Sometimes one of us in the IT Department will need to connect to your PC remotely in order to provide support by logging into your system as an administrator. In order to do that, we will need to know the name of your PC so that we can find it on the ne...
Windows Media Player will not play a DVD due to not having the appropriate codex or some other error has been plaguing the new computers on campus. If you have this issue, please send a e-support ticket so that we can install a freeware DVD player. ...
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